Healthy Gaming Guidelines

At 123rf Responsible Gaming — Keep the fun alive, keep the problems away

Gaming is for fun, not frustration. 123rf believes that healthy gaming habits are what bring genuine enjoyment in the long run. That's why we're committed to ensuring safe, responsible gaming for every player.

Deposit Limit Self-Exclusion Time Limit 18+ confirmed 24/7 Support
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If you feel your gaming is getting out of control, don't wait — talk to our support team. We're here to help, not to judge.
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Responsible Gaming Core Pillars

The policies 123rf upholds and how we work to protect our players

Play for Fun

Gaming is entertainment — not a source of income. 123rf always reminds you that wins and losses are both part of the game. Playing purely in the hope of winning is not a healthy mindset.

Entertainment First
Stick to Your Budget

Never bet beyond your means. Money you can't afford to lose should never be used for gaming. Set yourself a monthly budget and stay within it.

Budget Planning
Keep Track of Your Time

Extended gaming sessions can take a serious toll on your mental health. Take regular breaks and set your own daily time limits.

Time Control
18+ Only

123rf strictly serves adults only. Ensuring that minors do not access the gaming platform is also a family responsibility.

Age Verification
Don't Chase Your Losses

Placing bigger bets to recover losses is dangerous. Chasing losses is a common problem — recognising it and knowing when to stop is essential.

Caution
Let a loved one know

Talk openly with family or friends about your gaming habits. Secrecy can be a warning sign — and the people close to you can help.

An open conversation

What is responsible gaming and why does it matter

Responsible gaming means enjoying gaming as healthy entertainment — in a way that doesn't harm your personal life, relationships, or finances. At 123rf, we don't just offer games; we're committed to making sure every player games in a healthy, balanced way.

Online gaming is hugely popular in Bangladesh. But like any form of entertainment, it carries the risk of excess. Responsible Gaming means understanding the risks and keeping yourself protected. 123rf is committed to standing by every player on this journey.

Problem gaming develops gradually — it doesn't happen overnight. That's why staying mindful from the start is so important. With our tools and guidelines, you can keep your gaming habits in check.

The Golden Rules of Healthy Gaming

Responsible gaming at 123rf comes down to a few simple rules. Follow them and gaming stays fun — never a burden.

Before you play, ask yourself: "How long will I play today, and how much am I willing to spend?" — Decide on your answers first, then start playing.

Gaming feels enjoyableHealthy Limits
Stick to Your BudgetHealthy Limits
Limit your play time each dayHealthy Limits
Keeping Time for FamilyHealthy Limits
Monthly Gaming Budget Calculator

Find out a safe gaming budget based on your income

Your safe monthly gaming budget
Take a Quick Self-Assessment

Answer yes or no to the questions below

Do you find yourself in a bad mood after a loss?
Do I place bigger bets to recover losses?
Have you tried to cut back on gaming but couldn't?
Have you ever lied to family about your gaming?
Do you feel restless or irritable when you're not gaming?

Protective Tools & Features

Responsible gaming features available to you at 123rf

Deposit Limit

Set your own maximum deposit limits on a daily, weekly, and monthly basis. Lowering a limit takes effect immediately; increasing it requires a 24-hour waiting period.

How to: Account Settings → Responsible Gaming → Deposit Limit
Session Time Limit

Set a limit on how long you play in one session. You'll receive an automatic notification when your time is up, and you'll be logged out if you exceed your session limit.

How to: Settings → Time Management → Daily Limit
Cooling-Off Period

Take a temporary break ranging from 24 hours to 6 months. During this period, access to your account will be suspended and cannot be cancelled while the break is active.

How to: Settings → Take a Break → Choose Duration
Self-Exclusion

Want to step away from gaming long-term? Use self-exclusion — choose anywhere from 6 months to permanent. It's a serious commitment, and that's the point.

How to: Contact Support or go to Settings → Self-Exclusion
Reality Check

At regular intervals, you'll be reminded how long you've been playing and how much you've spent — keeping you aware and in control.

How to: Settings → Reality Check → Set break interval
Gaming History

View a full record of your transactions, wins, losses, and time spent. Analyse your own habits and make changes where needed.

How to: Account → History → Gaming Report

Problem Know the Warning Signs

Watch out for these warning signs

  • 1
    Exceeding your set budget
    Repeatedly breaking your budget is a significant sign that your gaming is getting out of control.
  • 2
    Placing more bets to chase losses
    "Chasing losses" — the most common and dangerous habit of all.
  • 3
    Neglecting time with work or family
    When gaming starts affecting other areas of your life, the line has been crossed.
  • 4
    Lying About Gaming
    Hiding your gaming or lying about it to family and friends is a clear sign of a problem.
  • 5
    Gaming on Borrowed Money
    Gaming with borrowed money or by dipping into your savings must stop.
  • 6
    Feeling restless when not gaming
    This is a sign of dependency. Please speak with a mental health professional.
  • 7
    Unable to stop gaming
    If you've repeatedly tried to stop but can't, it's important to seek professional help.

Healthy Gaming Daily Tips

Follow these habits every day

Set a time limit before you start playing

Set a time limit before you start playing and use a timer. When time's up, stop.

Set your daily budget in advance

Write down the maximum amount you're willing to spend today — then stick to it.

Take a Break Every Hour

Get up, drink some water, take a short walk. Keep your body and mind refreshed.

Don't Game When You're in a Bad Mood

Playing when you're angry, sad, or frustrated makes it much harder to make sound decisions.

Do a Weekly Review

Once a week, check how much time and money you've spent on gaming. Adjust if needed.

Responsible Gaming Common Questions

What players ask us most

Yes, but with conditions. Lowering a limit takes effect immediately. However, increasing a limit requires a 24–72 hour waiting period — a deliberate delay to prevent impulsive decisions.

Before Self-Exclusion is activated, you'll have the opportunity to withdraw your available balance (subject to bonus terms). During the exclusion period, new deposits and gameplay will not be permitted.

Start by having a compassionate conversation — express concern without blame. If needed, reach out to our support team; we're here to help families too. There is also a process available to close an account on behalf of a third party.

No. All promotional communications are automatically suspended during a Cooling-Off Period or Self-Exclusion. Only account security-related emails may still be sent.

If you feel you can't control your gaming on your own, seeking professional help is absolutely the right move. There's no shame in it — in fact, it takes real courage. Our support team is ready to guide you in the right direction.

Where to get Ways

You're not alone — we're here for you

Problem gaming is a health issue — not a personal weakness. Asking for help takes courage. 123rf's support team is here to help you, not judge you.

Live Chat

24/7 support in Bangla — the fastest way to get immediate assistance.

Time: Round-the-clock
Email Support

Email us for a detailed discussion. You'll receive a response within 24 hours.

help: support@123rf.ws
FAQ Section

Visit our FAQ page for answers to common questions.

Link: View FAQ
Personal Consultation

Speak confidentially with our Responsible Gaming team.

Subject: Completely Confidential

Play Responsibly, Play Happily

Join 123rf, where your safety is our priority. Use our responsible gaming tools and enjoy a fun, worry-free experience.

Protective tools, free of charge 24/7 Support in Bangla 18+ strictly verified
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